Amelie Hudson Nguyen
International Business Student, Concentrating in Intercultural Management
Aspiring business professional with hands-on experience in operations, billing, marketing, and customer service. I bring strong organizational skills, data-driven decision making, and proven ability to improve efficiency and customer satisfaction. Seeking entry-level opportunities in business operations, finance, and marketing where I can contribute and grow.
About Me
International Business Graduate
I’m currently completing my Bachelor of Arts in International Business at California State University, Fullerton. With over four years of diverse professional experience across finance, operations, customer service, and marketing, I’ve built a foundation of skills that make me adaptable to many business environments.
From processing hundreds of invoices weekly at Celtic Commercial Finance, to driving a 27% social media growth as Marketing Coordinator at Onyx Golf, to managing a portfolio of 200+ accounts at DCS Delivery, I thrive in roles where precision, collaboration, and creativity intersect.
My long-term goal is to leverage my analytical and leadership skills in roles such as Business Analyst, Operations Coordinator, Project Manager, Leasing Consultant, or Administrative/Office Management.
Experience
Professional Background
Billing Specialist
DCS Delivery - Nov 2024 to Present
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Review and process invoices with 100% compliance to policies and regulations.
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Manage a portfolio of 200+ client accounts to ensure timely and accurate billing.
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Generate financial reports and present insights to support decision-making.
Seasonal Receptionist
South Coast Photographic - Jul 2024 to Nov 2024
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Managed check-in process and inquiries for 400+ clients.
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Coordinated with departments to increase operational efficiency by 17%.
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Resolved client issues, contributing to a 26% increase in customer satisfaction.
Marketing & Operations Coordinator
Onyx Golf Lounge - Dec 2023 to Jul 2024
Strategized and executed social media campaigns, driving community engagement and driving lead generation.
Lead Barista
In-Sit Coffee - Apr 2022 to Dec 2023
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Dialed ~30 specialty espresso beans to maximize quality and consistency.
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Engaged customers and improved retention by 35%.
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Guided customers through flavor profiles to elevate product knowledge.
Financial Administrative Assistant
Celtic Commercial Finance - Jun 2021 to Apr 2022
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Processed 50–100 invoices per week in Aspire financial database.
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Coordinated with 20+ clients on financial documentation and contracts.
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Assisted in audits by documenting processes and ensuring compliance.
Customer Service Manager / Shift Manager
OROBAE Specialty Coffee Bar - Feb 2020 to May 2021
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Generated highest revenue per shift (~$540/hour) as lead cashier.
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Built rapport with 40+ regular customers for personalized service.
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Trained 5 employees and managed a 12-person team to improve order efficiency by 81%.
Education
Bachelor of Arts: International Business
concentrating in Intercultural Management
California State University, Fullerton
2020 – 2025
Certification in Marketing Tools: SEO
Foundation of Search Engine Optimization Tools
LinkedIn Learning
August 2025
Organization Involvement
American Marketing Association
Associate Member
Our mission is to develop our members into future marketing leaders by providing opportunities to build professional skill sets that will ensure that they will stand out in their careers.
Delta Sigma Pi
Professional Business Fraternity
Delta Sigma Pi is a professional fraternity organized to foster the study of business in universities; to encourage scholarship, social activity and the association of students for their mutual advancement by research and practice; to promote closer affiliation between the commercial world and students of commerce, and to further a higher standard of commercial ethics and culture and the civic and commercial welfare of the community.
Real Estate Association
Associate Member
Real Estate Association at California State University, Fullerton is where students achieve success in real estate by building strong relationships in the community and getting access to real-life work experiences in the industry.
Get in Touch
Your feedback and inquiries are valuable. Feel free to reach out to discuss collaborations, career opportunities, or any questions you may have.